How we work with Florida businesses
This page walks through what an engagement with BH Sales and Services LLC actually looks like, from the first conversation to reporting. It covers all three service lines — sales support, business brokerage, and merchant services — and the starting point is the same for each.
We are a professional sales and services company based at 2568 Woodsmill Dr, Melbourne, FL 32934. Brandon Hudnall leads engagements as Managing Director. If you want to know what you are committing to before you make contact, keep reading.
Start with a conversationThree service lines, one starting point
The process differs by service, but the first step does not. Pick the row that matches what you need and read how that engagement runs.
The first conversation
It starts with a call or an email exchange about your situation. What do you sell, who buys it, and what prompted you to get in touch? For brokerage inquiries we ask about your timeline and how the business runs day to day. For merchant services we ask about your transaction profile and what you are currently paying. Thirty minutes is usually enough to know whether there is a fit.
We bring the questions. You do not need a presentation or a prepared deck. A plain description of what the business does and what you want to change is enough to start.
We say no early. If what you need is outside what we do well, or the timing is wrong, we will tell you in that first call rather than after a proposal.
Nothing starts until both sides have agreed in writing
Scoping puts the working agreement on paper before any outreach, valuation work, or onboarding begins. For sales engagements that means target criteria, outreach approach, and reporting cadence. For brokerage it means valuation work, buyer search parameters, and confidentiality terms. For merchant services it means a review of your current statement and a clear list of what changes.
Four things that keep an engagement moving
We handle the outreach, the preparation, and the paperwork. What we cannot supply is your side of the conversation. These four items are what makes the difference between a scope that finishes and one that stalls.
Email the teamA decision-maker we can talk to directly. A campaign that generates interest nobody follows up on wastes the effort and burns names you will want later.
A clear description of your business or offer in your own words. It does not need polish. It needs to be accurate about what you sell and who normally buys it.
Someone available to take meetings or answer questions when they come up. For sales work this point matters most, because the response window is short.
Honest financials for brokerage work. For merchant services, a recent statement is the fastest way to get useful answers rather than general ones.
Running the engagement
Once we start, you hear from us on a regular cadence. What that looks like depends on the service.
Sales engagements run on active outreach with weekly or biweekly updates while the campaign is live.
Brokerage work moves in stages with more time between checkpoints, because preparation and buyer conversations run at their own pace.
Merchant services onboarding is a short burst of activity followed by ongoing support. You always know which stage you are in and what happens next.
Reporting tied to decisions, not to activity
The point of a report is knowing whether to continue, adjust, or stop. If the answer is stop, we will say it.
For sales
Conversations started, appointments held, and qualified opportunities passed over to you.
For brokerage
Progress through preparation, buyer search, and negotiation, stage by stage.
For merchant services
Setup status and any open items still waiting on a document or a decision.
When something isn't working
We tell you during the engagement, not at the end of a contract. If the target list is wrong, we adjust it. If the messaging is not landing, we change it. If the offer itself is the problem, we will say that too, even though it is not what a services company usually wants to hear. Adjusting early is cheaper than finishing a scope that was never going to work.
Adjusting scope as you learn
Most engagements change shape once real data comes in. A vertical that looked promising may underperform. A buyer segment you had not considered may respond well. We build in room for that. Scope changes get agreed in writing, the same as the original, so you will not find extra line items appearing on an invoice without a conversation first.
What you share stays with us
That applies to sales data, financials, and any discussion about a potential sale or transfer. Confidentiality is standard for brokerage work in Florida, and we apply it across all three service lines from the first conversation. It covers the first call as much as the final one.
No penalty for stopping
Engagements end when the scope is complete, when both sides agree it is not working, or when you decide to bring the work in-house. If your team is ready to take over, that is a good outcome, and we will help with the handover.
Send a sentence and we will reply with a time to talk
Email us a sentence about your business and what you are trying to solve. We will reply with a time to talk. If it is not a fit, we will say so early rather than stringing it out.
Brandon Hudnall
2568 Woodsmill Dr, Melbourne, FL 32934, USA
Monday–Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Registration number L20000067681 · FEI 84-5048861
BH Sales and Services LLC operates from Melbourne, Florida, and works with businesses across the Space Coast and the wider state.
If you would rather read how a specific service runs before getting in touch, the sales services page walks through outreach work, and the business brokerage page covers preparation and buyer search in more detail.